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Privacy Policy

Date: 04.08.2021

1. Basic information on data processing 

This privacy statement is intended to inform the users of this website in accordance with the General Data Protection Regulation about the nature, scope and purpose of the collection and use of personal data by the website operator: Tweedekans B.V.; Zernikelaan 6B; 9354 VA, Leek, Netherlands; E-mail: [email protected]

This privacy policy serves to clarify the nature, scope and purpose of the processing of personal data within our online offer and associated functions and content (hereinafter referred to as "website"). The privacy policy applies regardless of the domains, systems, platforms and end devices (e.g. desktop or mobile) used on which the website is executed. For the terminology used, such as "personal data" or its "processing”), we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Personal data of users processed includes profile data (gender, surname, first name, shipping and billing addresses, email address, login date, account updates, login and logout times), contract data (order data, payment information, bank data, credit card data), usage data (IP address, user behavior on the website).

"Users" refers to all individuals who use the Website, including Customers. "Customers" refers to all individuals who create a customer account on the remarketed.com website. The terms used, such as "customer" are to be understood as gender-neutral.

Personal data of users and customers are processed only in compliance with data protection regulations. This means that the data of customers and users will only be processed if there is a legal permission. I.e., in particular if the data processing is necessary for the provision of our contractual services (e.g. processing of orders) as well as online services, or is required by law, a consent of the users is available, as well as due to our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online offer in the sense of Art. 6 para. 1 lit. f. GDPR, in particular in the case of range measurement, creation of profiles for advertising and marketing purposes, and collection of access data and use of third-party services).

We would like to point out that the legal basis for the consents is Art. 6 para. 1 lit. a. and Art. 7 GDPR, the legal basis for the processing for the fulfillment of our services and implementation of contractual measures is Art. 6 para. 1 lit. b. GDPR, the legal basis for processing to fulfill our legal obligations Art. 6 para. 1 lit. c. GDPR, and the legal basis for processing to protect our legitimate interests is based on Art. 6 para. 1 lit. f. GDPR. Please bear in mind that data transmission on the Internet can always be subject to security vulnerabilities. A full protection against access by third parties is not feasible.

2. Security measures

Tweedekans B.V. takes organizational, contractual as well as technical security measures according to the current state of the art to ensure that the requirements of data protection laws are met. In addition, the data processed by us is protected against accidental or intentional manipulation, destruction or against access by unauthorized persons.

3. Disclosure of data to third parties and third-party providers

User data will only be disclosed to third parties if this is necessary, for example, on the basis of Art. 6 para. 1 lit. b GDPR to fulfill the purposes of the contract or on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR the economic and effective operation of the business.

Where we use contractors to provide our services, we take appropriate legal precautions and appropriate technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal requirements.

To transport orders placed by customers, we use the transport service provider United Parcel Service of America, Inc. (abbreviated UPS). In order to carry out the transport, we therefore transmit the address and the name of the customer associated with an order to the transport service provider selected by us. If necessary, we also transmit the telephone number and e-mail address stored in the customer account. Details of UPS's privacy policy can be found here: https://www.ups.com/de/de/help-center/legal-terms-conditions/privacy-notice.page?

In order to be able to offer as diverse a selection of payment methods as possible, we work together with various payment service providers. If customers use one of these payment options, the terms and conditions and privacy notices of the respective third-party provider apply, which are available on the respective websites or mobile applications. Below are the links to the respective providers:

 

- PayPal General Terms and Conditions: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full

- PayPal Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

- AfterPay General Terms and Conditions: https://www.afterpay.de/agb/

- AfterPay Privacy Statement: https://www.afterpay.de/datenschutz/

- iDeal Disclaimer & Privacy Statement: https://www.ideal.nl/en/disclaimer-privacy-statement/

- VISA Privacy Statement: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung.html

- MasterCard Privacy Statement: https://www.mastercard.de/de-de/datenschutz.html

- American Express Privacy Policy: https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html

- Mollie Terms & Conditions: https://www.mollie.com/de/user-agreement

- Mollie Privacy Policy: https://www.mollie.com/de/privacy

4. Cookies

This website uses cookies. These are small text files that are stored on your terminal device. Cookies contain information that is transferred from our web server or servers of third parties to the web browsers of users and stored there. This can be information such as the duration of the page visit, login data, user input or similar.

For this purpose, we use "session cookies" or "tracking cookies". The "session cookies" that are stored only for the duration of the current visit to our online presence (for example, to save your login status or the shopping cart function and thus to enable the use of our online offer at all). In a session cookie, a randomly generated, unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offer and log out or close the browser, for example. Tracking cookies" remain on your computer to facilitate shopping, personalization and registration services on your next visits. Cookies may, for example, record what you have selected to purchase as you continue shopping. "Tracking cookies" can be manually removed by the user.

The use of cookies in the context of pseudonymous reach measurement is informed within this privacy policy.

If users of our website do not want cookies to be stored on their local device, we ask that the option be disabled in the settings of the browser used. In addition, stored cookies can be deleted at any time in the system settings of the browser. We would like to point out that the exclusion of cookies can lead to functional restrictions of our offer.

5. Customer Data

We process profile data according to Art. 6 para. 1 lit f. GDPR and contract data to fulfill our contractual obligations and services pursuant to Art. 6 para. 1 lit b. GDPR. Users can create a customer account in which they can view the status of their orders. In the process of registration, users are provided with the required mandatory information. Customer accounts are not public and cannot be indexed by search engines. If they wish to delete their customer account, they can do so at any time by sending a message to the following e-mail address: [email protected] To do this, select the subject "Delete account". Subsequently, we will send a confirmation to the e-mail address you provided, confirming the deletion of the account. The user account will be blocked immediately; the deletion of all open sales transactions will take place separately and will be carried out in accordance with the relevant retention periods of Art. 6 (1) lit c GDPR for fraud prevention or tracking. The backup of the data before deletion is the responsibility of the user. Tweedekans B.V. is entitled to irretrievably delete all contractual data stored during the term of the contract.

In the context of user registration as well as renewed registrations or also use of our online service, the IP address used as well as the time of user interaction is stored. The basis of this storage are the economic interests, the coverage and the optimization of the online service, as well as the user to protect against abuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation pursuant to Art. 6 para. 1 lit. C GDPR.

6. Contact

In order to be able to place orders via this offer, each customer must set up a password-protected customer account. This contains an overview of orders placed and active order processes. If you leave the online store as a customer, you will be logged out automatically. The information provided by the user for processing the contact request and its handling will be processed in accordance with Art. 6 para. 1 lit. a and b GDPR. If users decide to evaluate their request with our customer service after the case has been processed, we process the information and the evaluation based on our legitimate interest in optimizing our customer service in accordance with Art. 6 lit. 6 f GDPR.

The operator assumes no liability for password misuse, unless this was caused by the operator itself.

7. Trustpilot

Based on our legitimate interest within the meaning of Article 6. para. 1 lit. f. GDPR in the optimal marketing of our product and enabling a secure shopping experience for the customer, we use Trustpilot A/S, Pilestraede 58, 5th floor, DK-1112 Copenhagen K.

 

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.

 

If you decide to use Trustpilot A/S after completing an order or if you are already registered, personal data relating to your order will be transmitted. This is necessary for the fulfillment of our and Trustpilot's overriding legitimate interests in the provision of the buyer protection and transactional rating services linked to the specific order in each case pursuant to Art. 6 (1) lit. f GDPR.

 

Further information on Trustpilot A/S' data protection, as well as the possibility to object to data processing, can be found under the following link: https://de.legal.trustpilot.com/for-reviewers/end-user-privacy-terms

8. Google Analytics

This website uses the "Google Analytics" service, which is provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.

You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all features of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

Alternatively, you can prevent Google Analytics from collecting data about you within this website by clicking on this link. By clicking on the above link, you will download an "opt-out cookie". Your browser must therefore generally allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website. Here you can find more information about data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

9. Google Tag Manager

This website uses the Google Tag Manager. Through this service, website tags can be managed through an interface. The Google Tool Manager only implements tags. This means that no cookies are used and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.

10. Google Maps

This website uses Google Maps to display maps and to create directions. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of automatically collected data and data provided by you by Google, one of its agents, or third parties. The terms of use for Google Maps can be found at : https://www.google.com/intl/de_de/help/terms_maps/.

Full details can be found in the data protection center of google.de: https://policies.google.com/privacy?hl=de&gl=de as well as https://policies.google.com/privacy?hl=de&gl=de

11. Rights of the user: information, correction

As a user, you can request information free of charge about what personal data has been stored about you. Provided that your request does not conflict with a legal obligation to retain data (e.g. data retention), you have a right to have incorrect data corrected and to have your personal data blocked or deleted.

12. Deletion of data

The stored data will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with legal retention obligations. If the user data is not deleted because it is required for other and legally compliant purposes, its processing will be restricted.

13. Right of objection

Users may object to the future processing of their personal data in accordance with the legal requirements at any time. The objection may pursue in particular against the processing for purposes of direct advertising.

14. Changes to the data protection declaration

We reserve the right to adapt the data protection declaration at any time in order to update it to reflect changes in the legal situation, or in the event of internal adjustments to data processing. Insofar as user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users. The user is requested to inform himself regularly about the content of the data protection declaration.

15. Data protection officer

If you have any questions or concerns about privacy, please contact the Privacy Officer at [email protected] or by mail at Attn: Privacy, Tweedekans B.V.; Zernikelaan 6B; 9354 VA, Leek, The Netherlands.