Our Product Conditions

We offer our devices in different states, so you can find the one that suits you.

We sell our offered products in Premium (works like new, looks like new), A-Grade (works like new, may have slight signs of use) and B-Grade (works like new, may have significant signs of use).

Below, we present the individual product states in detail:

Battery Capacity

A powerful battery is essential for a good customer experience. Therefore, all batteries are checked by our technicians and replaced if they do not have at least 80% of the original capacity. This ensures that we avoid unnecessary E-waste and deliver on our promise for greater sustainability in electronic products. Batteries in new devices already loose 10% of their original performance within the first charging cycles. After this, the power loss decreases to such an extent that no impairment can occur at a capacity of 80%. However, if unexpected problems with the battery performance occur, they are of course included in the warranty and we will replace them.

Premium Devices

  • Works like new
  • Professional technical inspection and cleaning
  • Cheaper than new devices
  • No data from previous customers
  • Includes 24 months warranty
  • 30-days trial period

Mobile devices (e.g. smartphones, tablets, laptops):

  • The device has no dents, scratches or other signs of use that are visible from 30cm away.

A-Grade

  • Works like new
  • Professional technical inspection and cleaning
  • Cheaper than new devices
  • No data from previous customers
  • Includes 24 months warranty
  • 30-days trial period

Mobile devices (e.g. smartphones, tablets, laptops):

  • The device may show minimal signs of use, scratches, dents, or other wear marks that may be visible from 30 cm away. The display may have tiny micro-scratches, but they are not visible when the display is on.

B-Grade

  • Works perfectly (without technical defects)
  • Professional technical inspection and cleaning
  • Cheaper than new devices
  • No data from previous customers
  • Includes 24 months warranty
  • 30-days trial period

Mobile devices (e.g. smartphones, tablets, laptops):

  • The device may have visible signs of use such as scratches and/ or slight dents on the case. The display may have tiny micro-scratches, but these are not visible when the display is turned on.